Toimituskäytäntö

Effective date: June 5, 2026

This Shipping Policy explains how Puure LLC ("Puure," "we," "us," or "our") processes and ships orders placed on trypuure.co.

1. ORDER PROCESSING
We aim to process and ship orders within 24 hours of purchase. Orders placed on weekends or holidays will be processed on the next business day. During promotions or peak periods, processing may take slightly longer.

2. DELIVERY TIMES
Standard shipping typically takes 7 to 10 business days for delivery. Delivery times are estimates and may vary based on your destination and carrier conditions. We are not responsible for delays caused by the carrier, customs, or events outside our control.

3. SHIPPING RATES
Shipping costs, where they apply, are calculated at checkout based on your destination and the size and weight of your order. Any qualifying free-shipping offers will be applied automatically at checkout.

4. ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email containing a tracking number so you can follow your delivery.

5. INCORRECT ADDRESSES
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at support@trypuure.co as soon as possible and we will help if the order has not yet shipped.

6. LOST OR DAMAGED PACKAGES
If your package is lost in transit or arrives damaged, contact us at isupport@trypuure.co  and we will work with you to resolve it.

7. CONTACT US
Puure LLC
1405 Dewar Dr, Rock Springs, WY 82901, United States
Email: support@trypuure.co
Phone: +1 407-612-2503
Support hours: 9:00 AM – 5:00 PM Eastern Time (ET), Monday–Friday